At C Physio (“we”, “us”, “our”), accessible from https://cphysio.com.sg, we are committed to protecting the privacy of our clients, patients, and website visitors (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable data protection laws in Singapore, including the Personal Data Protection Act (PDPA).

1. Information We Collect

We may collect personal data that you voluntarily provide when you interact with our website, submit forms, or communicate with us through digital channels.

This may include:

• Name

• Contact details

• Appointment or enquiry-related information

• Health or physiotherapy-related information you choose to provide

We may also automatically collect limited non-personal information such as browser type, device information, IP address, and website usage data through cookies or analytics tools.

2. Use of Information

Personal data collected may be used to:

• Provide and manage physiotherapy services

• Process enquiries or appointment requests

• Improve our services and website experience

• Comply with legal or regulatory obligations

3. Cookies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You may control or disable cookies through your browser settings, although some features of the site may not function properly as a result.

4. Disclosure of Information

We do not sell or trade personal data. Information may be disclosed only where necessary, such as to trusted service providers supporting website operations, or where required by law.

5. Data Security

Reasonable administrative and technical measures are implemented to protect personal data against unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method is completely secure.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page and take effect upon posting.